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I paid 50 and will either sue them in Small Claims Court or join a class action law suit. Like so many others, no one is getting any services for the 00 they sent in or gave on a credit card over the phone. Similar to the other complaint letters, I spoke with "Robin", who made the same 2-7 matches per month promise, with a personal evaluation of my matches.
Once my 7.00 check was cashed, I could never get anyone to return my calls or emails, nor did they send 2-7 matches per month.
I complained after the first match, and I immediately received a second one.
I read a notice on your site today that as of March 31, 2010, all these related companies are being investigated for fraud. Currently, as of March 31, 2010, this company (companies) under a guise of different names are being investigated for fraud.I said in light of these complaints, I wanted a refund. I also received an email introduction first on the 9th and emailed Robin that it was not clear what I was supposed to do with this.This occurred the day after my electronic check for 7 was cashed.Robin phoned me a couple of days later and asked if I had some concerns. I realized that the "in-depth" interview was not even as thorough as EHarmony's profile.
They interviewed me and promised to provide 2-7 matches a month after I sent 7 dollars.
They provided me with one match and I could not reach them again when it became apparent to me that they had taken my money and were not providing the service they promised.