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Chatra allows you to communicate with visitors in a friendlier way, showing the real people behind the company. The live chat allows our customers to get in touch instantly with questions and feedback! Every time a customer submits a question when you’re not there, Chatra stores their email to use in your future marketing efforts.In fact, 72% of consumers prefer to receive communication via email. Over 68% of shopping carts never make it to check out.For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.But being big doesn’t mean you aren’t human, or that you should disregard feedback. I’ve been using Chatra for about two weeks now and I’m very impressed!Email is still the best lead nurturing channel out there. An auto-message like “Hey, can we help you with anything?

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Answer their questions, clarify concerns and guide them into your service.We’ll help you to increase the number of signups you get each day. Every time a prospect submits a question when you’re not there, Chatra stores their email address for you to get back to them and for use in your future marketing efforts. Chatra is the perfect tool to show you are accessible, both on your website and in app.