Singpost tracking not updating
SING post V post.that comes to mind is dissappointment, frustration, waste of time.. the CSO said" we have received information from the postman saying that the gate was closed, and he tried knocking on the door no reply".... jitao demanded his duty manager and fugged him deep deep... Items arrived in Singapore on 5th Oct 2012 and till today then they claimed item is missing! After clarified when I asked them that I want to have a full refund,they told me that I have to laise with my sender and my sender has to lodge a lodge of missing item in Singapore! I bought 2 items from Amazon and their dimensions are 1) 16.2 x 14.2 x 15.2 inches ; 10 pounds 2) 8.2 x 12 x 13.6 inches ; 5 pounds however Amazon packed it into 1 single big box and the volume and weight difference is 20 kg which will cost me more than 0 extra in delivery fees.my office is a building with no gates and my company has shutters wide open from 8-5... Its our fault here in Singapore and they are like putting the blame in Malaysia! I requested that v POST discard the big box and just ship in the smaller boxes.So should we trust our Singpost although its Registered mail????? But they refused and state "Please be advised that the decision to repack a package will be made at the discretion of v POST (as per our Terms and Conditions), if the parcel cannot fit in our standard sized boxes, we will retain the box wherein the parcel was originally packed.I stopped using vpostusa a few years cos their service sucks - cannot match items, cannot find item, slow delivery - a real hassle.
wednesday STILL RECEIVED delivery advice..called them to ask y still redelivered despite having received instructions not to do so.the same time asked them if the thursday redelivery will still happen..tell me yes.. called them to blast again.up saturday self collect.. Feeling damn puzzled and there was ppl ard in the office the whole day and we never saw any postman coming. Damn pissed off asked for redelivery again on 14 sept, he assured me that item will be delivered. the CSO said" we have received information from the postman saying that the gate was closed, and he tried knocking on the door no reply".... jitao demanded his duty manager and fugged him deep deep... caught the postman lying thru his teeth when i called 1605 again.All the while i've asked to tok to the manager, which they proceeded to transfer the line to.EACH TIME NO MANAGER PICKED UP..after this happened the 2nd time i blast them liao.. IS THERE REALLY A MANAGER THERE IN THE FIRST PLACE? 11 sept- received one attempted delivery slip on company mailbox. Called 1605 asked for pinay CSO and requested for redelivery on 12 sept. my office is a building with no gates and my company has shutters wide open from 8-5... This time i really lost my cool and fugged them deep deep thru the phone when i asked for the reason for the postman's failure in the delivery after so many days.