Symantec system center not updating

26-Feb-2016 00:32

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Updated: March 24, 2016Applies To: System Center 2012 R2 Endpoint Protection, System Center 2012 Configuration Manager, System Center 2012 Configuration Manager SP1, System Center 2012 Configuration Manager SP2, System Center 2012 R2 Configuration Manager, System Center 2012 Endpoint Protection SP1, System Center 2012 Endpoint Protection, System Center 2012 R2 Configuration Manager SP1If you manage endpoint protection for Windows 10 computers, then you must configure System Center 2012 Configuration Manager to update and distribute malware definitions for Windows Defender.Because Windows Defender is included in Windows 10, an endpoint protection agent does not need to be deployed to client computers.The default antimalware policy is applied when the Endpoint Protection client is installed.Today I had the issue whereby System Center would not update license files (.slf) for client PCs for a group in the console.

As a Norton subscription customer, you deserve the most current protection available.With your current paid subscription, you are entitled to download the latest version of your Norton product during your service period.To resolve, just remotely manage the PC in question from the Computer Management console (Right-click My Computer, select Manage). Once done, you can right click the selection of PC’s and update the virus definitions.Be sure to turn the firewalls back on if you happen to use Windows Firewall / Internet connection sharing.

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I could also not send virus definition updates to each client either, as the licenses had expired.

Anyway, it turns out that the Windows Firewall in XP for each of the clients was blocking these from going through. Once connected, browse to the services section, find the Windows Firewall / ICS service and right-click it. Now that the Windows Firewall is disabled, use the Symantec System Center console to push out the new license file for that PC in question, or a series of PCs.